Effective Date: 1 December 2024
This Privacy Policy outlines how Thomas Taylor Tyres collects, uses, and protects your personal data when you interact with our website or services.
1. What Information We Collect
We may collect:
- Name, phone number, email address, and booking details
- Vehicle information and tyre service history
- Website usage data through cookies and analytics tools
- Communication records including inquiries, messages, or feedback
2. How We Use Your Information
Your data is used to:
- Manage tyre service appointments and respond to inquiries
- Improve our website, services, and customer experience
- Send promotional offers (only if you opt in)
- Ensure safety and performance records for returning clients
3. Sharing Your Data
We do not sell your data. We may share limited information with trusted providers such as:
- Email and booking platforms
- Website analytics tools (e.g., Google Analytics)
- Payment processors (if applicable)
All third parties comply with data protection laws and only access necessary data.
4. Data Security
We take data protection seriously and use:
- SSL encryption on our website
- Secure cloud-based systems for data storage
- Limited access controls for staff
- Regular system and software security updates
5. Cookies
We use cookies to:
- Analyse site usage
- Improve navigation and content
- Track marketing performance
You can manage or disable cookies via your browser settings.
6. Your Rights
Under UK GDPR, you have the right to:
- Access your personal information
- Request correction or deletion
- Withdraw consent to marketing
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, contact us at thomas@thomastaylortyres.co.uk.
7. Data Retention
We retain:
- Booking and service data for 6 years
- Marketing preferences until you unsubscribe
- Website analytics for up to 12 months in anonymised form
8. Updates to This Policy
We may update this policy to reflect legal and service changes. Updates will be posted on our website with a revised effective date.
Name: Thomas Taylor
Company: Thomas Taylor Tyres
Category: Auto Parts – Tyres
Address: 5 Old Priory Park, Old London Road, St Albans, AL1 1QF
Phone: 07931 140951
Email: thomas@thomastaylortyres.co.uk
Website: https://www.thomastaylortyres.co.uk